Privacy Policy

Effective Date: June 1, 2025

At Accredited Labs, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.accreditedlabs.com (the “Site”). Please read this policy carefully to understand our practices regarding your personal information and how we handle it.

1. Information We Collect

When you interact with our Site, we may collect the following types of information:

• Personal Data: Information you voluntarily provide, such as your name, email address, phone number, company name, and any other details submitted through forms on the Site.
• Usage Data: Information automatically collected about your device and interaction with the Site, such as IP address, browser type, operating system, referring URLs, and pages visited.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and gather data about usage patterns. You can manage your cookie settings through your browser preferences.

2. How We Use Your Information

• Provide, operate, and maintain our Site.
• Improve functionality and user experience.
• Respond to inquiries and provide customer support.
• Send marketing communications, newsletters, and other information (with your consent).
• Analyze trends and usage of our Site.
• Comply with legal obligations and protect our rights and property.

3. Disclosure of Your Information

We do not sell or rent your personal information. We may disclose your information in the following cases:

• Service Providers: With trusted vendors who help operate our Site or services, under confidentiality agreements.
• Legal Compliance: When required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets.

Note: We do not share mobile information with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging opt-in data and consent, which are not shared with third parties.

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal data.
• Request correction or deletion of your information.
• Object to or restrict how we process your information.
• Withdraw consent where applicable.

To exercise these rights, please contact us at customersupport@accreditedlabs.com.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policies of any external sites you visit.

7. SMS Terms and Conditions

By providing your mobile phone number, you consent to receive SMS messages from Accredited Labs and its affiliates related to scheduled onsite calibration services. These messages may include appointment updates and preparation instructions.

• Message Frequency: Message frequency may vary based on your service schedule.
• Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier.
• Opting Out: You may opt out at any time by replying "STOP" to any SMS message. You will receive a confirmation and will no longer receive messages.
• Help and Support: Reply "HELP" to any message for assistance, or contact us at customersupport@accreditedlabs.com.
• Privacy: Your phone number will be handled in accordance with this Privacy Policy. SMS consent data is not shared with third parties for marketing or solicitation purposes.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated “Effective Date.” We encourage you to review this page regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Accredited Labs
Email: customersupport@accreditedlabs.com
Phone: 1 (888) 737-0300